by admin | Jun 23, 2021 | Retail Strategy
If you’re looking to build customer loyalty, there’s no simpler nor effective way of doing it then by fully utilizing what I call TNTs. TNTs are “tiny, noticeable things.” They’re all the little things that we don’t need to do, but when...
by admin | Jun 21, 2021 | Retail Strategy
As the pandemic ebbs in the USA, a growing number of retailers are finding excuses why they can’t move forward with their business as they’d like. We’re SO busy. We can’t get anyone to work. Our vendors can’t ship. We have too many...
by admin | Jun 17, 2021 | Retail Strategy, Statistics
Retail sales remained at elevated levels in May despite month-to-month fluctuations that masked near-record performance, the National Retail Federation (NRF) said today. The Commerce Department reported on Tuesday that May retail sales declined 1.3 percent...
by admin | Jun 12, 2021 | HR, Retail Strategy
Let’s be frank when it comes to the seasonality of hiring and training part-time retail employees… All you really care about is that they show up when scheduled and don’t detract from your brand. Your seasonal retail sales employees are there to take a lot of...
by admin | Jun 6, 2021 | Associate Members, Educational Opportunity, Resources, Retail Strategy
The way that consumers communicate is different. No longer will phone and email be a sufficient way to maintain contact and interact with your customers. Today’s consumer is much more comfortable communicating via text or other messaging apps. Businesses that aren’t...
by admin | Jun 2, 2021 | Resources, Retail Strategy
Was it a rough year for many individual retailers? No doubt. We saw too many organizations close their doors in the past year-plus. However, as a whole, brick-and-mortar retail is booming. Total retail sales rose by 6.9 percent in 2020 compared with 2019, per the U.S....
