Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Adapting to the New Normal in Retail: 5 Ways to Improve Your Digital Presence” by Nicole Leinbach Reyhle via Retail Minded

by admin | Aug 26, 2022 | E-Commerce, m-commerce, Resources, Retail Strategy, Retail Technologies, Social Commerce, Social Media

The COVID-19 pandemic shifted consumer buying behavior to the online world, forcing retailers to adapt quickly. Even as the world recovers from the pandemic, e-commerce still has a stronghold, so it’s crucial for retailers to cater to the needs of consumers who...

“Transactional reward programs are easy, but do they build customer loyalty?” by Tara Kirkpatrick via Retail Wire

by admin | Aug 25, 2022 | Brick & Mortar, Community, Customer Loyalty, Debate, Retail Strategy, Retail Technologies

Another day, another retail loyalty program launch. Bath & Body Works earlier this week debuted its “new” rewards program, which was soft-launched in July after it began testing in March. Bath & Body Works joins a slew of retailers and brands,...

“How Many Arrows Are in Your Quiver?” by Marc Weiss via The Management One Newsletter

by admin | Aug 21, 2022 | Educational Opportunity, News, Resources, Retail Strategy, Retail Technologies, Trade Shows

In business, this is a metaphor for what resources and strategies are available to you in order to achieve your goal. The quiver holds the arrows, you as the store owner are the archer and the target is your retail business goal. The relationships to this metaphor are...

“Technological Inventions That Shaped the History of Retail” by Bobby Marmahat via Total Retail

by admin | Aug 19, 2022 | Brick & Mortar, Retail History, Retail Strategy, Retail Technologies

Brick-and-mortar retail is in a technology boom. While innovations like self-checkout, mobile apps, and digital kiosks were already popping up in stores, the pandemic only accelerated the adoption of new technologies to connect with customers and keep them safe....

“Proactive Service is the Key to Consistent, Positive Customer Experiences” by Bulent Cinarkaya via Total Retail

by admin | Aug 9, 2022 | E-Commerce, Retail Strategy, Retail Technologies

It’s 2022 and everything, including the way we shop, is hybrid. The 2022 Shopper Experience Index shows that almost two-thirds of consumers have embraced hybrid shopping permanently. Customers are shopping in person for products they’ve likely...

“Will the ‘Buy Now, Pay Later’ model overcome economic and regulatory challenges?” by Tom Ryan via Retail Wire

by admin | Aug 8, 2022 | Debate, Point of Sale, Predictions, Resources, Retail Strategy, Retail Technologies

“Buy Now, Pay Later” (BNPL) services, such as Affirm, Afterpay, Clearpay and Klarna, saw explosive adoption as e-commerce upshifted into a higher gear during the pandemic, but are now facing questions over their sustainability against a tide...