Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Your Big Sale Worked. That’s the Problem.” by Bob Phibbs via The Retail Doctor Blog

by admin | May 24, 2026 | Clearance Sales / Discounting, HR, News, Opinion, Resources, Retail Strategy, Sales Training

Why retail owners and CEOs can’t take more money out of their business – and how a waiting culture is the cause. Why can’t I take more money out of my business? That question lands differently depending on where you sit. If you own one store,...

“Curate or Get Curated” by Rich Honiball via The Robin Report

by admin | May 21, 2026 | Apparel /Fashion, Brick & Mortar, Customer Experience, Merchandising, Opinion, Retail Strategy

We live in an age of abundance: more information, more options, more products, more channels, more noise. On the surface, this abundance appears to be a gift—greater access, freedom, and personalization. But beneath that promise lies a growing tension: complexity...

“Do Wave Pools Actually Make Money? We Asked an Industry” by Evan Quarnstrom via The Inertia

by admin | May 18, 2026 | Customer Experience, Debate, Insurance, News, Opinion, Outdoor, Surf, Tourism

The Wavegarden pool under construction at DSRT SURF in Palm Springs, California. Photo: Wavegarden It feels like a lifetime ago that Kelly Slater unveiled his clandestine wave pool project in the Central California farmland. It’s been a little over a decade since...

“How Digital Humans Are Transforming Frontline Retail Training” by Tyler Merritt via Total Retail

by admin | May 15, 2026 | Artificial Intelligence / CHAT GPT, News

Credit: Getty Images by Paper Boat Creative Retail has always been a human-centered business. Every sale, return, upsell and resolution depends on an employee’s ability to read emotion, respond appropriately, and guide a customer through an experience that feels both...

“How retailers can leverage their private label marketing advantage over national brands” by Erin Cabrey via Retail Boss

by admin | May 12, 2026 | Brick & Mortar, Customer Experience, Customer Loyalty, Private Label, Resources, Retail Strategy

Private label sales continue to grow, reaching a record $283 billion last year, with sales and unit volume growth outpacing those of national brands. While retailers are often selling private label products that are similar to, or even dupes of,...