Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.
by admin | Nov 23, 2024 | Brick & Mortar, Community, Customer Experience, Event Planning, News, Retail Economy, Retail Strategy, Story Telling
Longfellow Books in Portland, Maine, is one of about 15 independent bookstores in the area. It has remained family-owned for almost 25 years, about how long Amazon has been in the bookselling business. Daphne Howland/Retail Dive There may be nothing that Amazon...
by admin | Nov 13, 2024 | Brick & Mortar, E-Commerce, Internet, News, Retail Crime, Retail Technologies
Fraud involving stolen credit cards is now a top concern of consumers, according to a recent survey from Experian. Joe Raedle / Staff via Getty Images Four in five consumers are worried about identity theft or someone stealing their credit card numbers, according to...
by admin | Nov 11, 2024 | Brick & Mortar, Gift Cards, News, Opinion, Retail Economy, Retail Strategy
The 2024 holiday shopping season is almost in full swing, and many consumers plan to skip the traditional gift this year, opting to give away gift cards instead. As tighter budgets, increased credit card payments, and higher prices apply pressure to shopping habits,...
by admin | Nov 9, 2024 | Footwear, Industry, News, Opinion, Shoe Market, Skateboard
At the beginning of October, Marc Roca, the CEO of Inversal, a company that “find[s] high-potential distressed e-commerce brands… acquire[s] and perform[s] a cost-cutting turnaround to each distressed brand, and make[s] sure lenders are paid...
by admin | Nov 5, 2024 | Brick & Mortar, Customer Experience, Opinion, Resources, Retail Strategy, Sales Training
Have you ever walked into a retail store and thought, “Yikes, I hope my shop doesn’t look like this?” We’ve all been there. Store owners sometimes get so caught up in day-to-day operations that they overlook things that are probably less...
by Doug Works | Oct 24, 2024 | Brick & Mortar, Customer Experience, Customer Service, HR, Resources, Sales Training, Staffing
The Importance of Employee Engagement According to Axonify’s 2024 seasonal hiring survey, almost 60 percent of retail managers state that the quality of applicants this year regarding skill set, professionalism, and job-related experience is much lower than...
by admin | Oct 20, 2024 | Community, Legends, News, Rest In Peace, Skateboard, Surf
The skateboarding world is heartbroken by the news of legendary Patti McGee’s passing on October 17, 2024. An icon, an innovator, a skateboarder, and a straight-up badass, Patti’s influence on skateboarding will live on forever. All of skateboarding felt...
by admin | Oct 18, 2024 | Brick & Mortar, Community, Customer Experience, Opinion, Retail Strategy
SDI Productions via Getty Images A majority of consumers visit stores for the experience, according to a Ryder survey. The kind of experience they want can differ, from picking up orders to seeking associate advice. Dive Brief: Shoppers, particularly younger ones,...
by admin | Oct 16, 2024 | Brick & Mortar, Consumer Behavior, Customer Experience, News
If you haven’t been bombarded by statistics about next-gen cautious shopping behavior lately, then you’re probably in a news blackout orbiting around our planet on SpaceX alongside its overlord, Elon. The statistics are everywhere. What isn’t reported, however, is a...
by admin | Oct 14, 2024 | Community, Competitions, News, Predictions, Surf
Shipstern Bluff barrels, Puerto Escondido tubes and paddling Nazaré’s notorious right. These were the moments that earned Laura Enever, Katie McConnell and Bianca Valenti nominations for the 2024 SURFER Big Wave Challenge Women’s Surfer of the Year. You can find out...
