Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Tackling Rising Shrink: Strategies to Combat Shoplifting and Employee Theft in Retail Stores” by Bob Phibbs via The Retail Doctor Blog

by admin | Sep 2, 2023 | Apparel /Fashion, Brick & Mortar, News, Retail Crime, Retail Strategy

Shoplifting and employee theft are rising; they make up what retailers call “shrink.”Loss prevention is a broad category used to encompass disappearing merchandise from shoplifting customers and employees not ringing up merch correctly, not checking...

“Ready or Not … The Future of Loyalty Marketing Lies in AI” by Claire Cilip and Todd Hedberg via Total Retail”

by admin | Aug 24, 2023 | News

In today’s highly competitive retail market, customer loyalty is often a pivotal driver of business success. So much so that studies have shown that increasing customer retention rates by just 5 percent can boost profits up to 95 percent. However, gone are the...

“Dick’s cuts jobs as theft takes a bite out of profit” by Cara Salpini via Retail Dive

by admin | Aug 22, 2023 | Brick & Mortar, Customer Experience, News, Retail Crime, Retail Economy, Retail Strategy

A red brick Dick’s storefront under a blue sky. The retailer reported net sales grew 3.6% in the second quarter, but both net and operating income were down double digits. Permission granted by Dick’s Sporting Goods The athletics retailer rolled out a business...

“Neil deGrasse Tyson shares his admiration for skateboarding” by Blair Alley via Transworld Skateboarding

by admin | Aug 21, 2023 | Community, Industry, News, Skateboard

Waiting for him to say it’s “Outta this world” Big NdGT fans over here. Have you seen Cosmos?? Anywho, it’s not surprising that a brilliant mind of Neil’s stature is also a big fan of skating. Peep this new clip from the...

“The Dirty Truth: 7 Hidden Reasons Behind Poor Retail Store Cleanliness” by Bob Phibbs via The Retail Doctor Blog

by admin | Aug 20, 2023 | Brick & Mortar, Customer Experience, HR, News, Retail Strategy

Despite tens of thousands of viral TikTok #CleanTok videos, many retailers still show a psychological barrier toward cleaning or requiring their staff to maintain the cleanliness of their store. Yet retail stores are the face of a brand, where customers interact...

“Kelly Slater Could Technically Still Qualify for the Paris 2024 Olympics” by Dashel Pierson via Surfer Mag

by admin | Aug 19, 2023 | Competitions, Industry, Legends, News, Olympics, Surf

11x World Champ may not have qualified via the CT; but there’s another way. So, you’re saying there’s a chance… After finishing the 2023 Championship Tour season with a dismal 23rd place, Kelly Slater, the greatest surfer to ever live, was not...